Support
A question, feedback or a problem with Paletra? Here is how to reach us.
Write to info@paletra.net. It is Paletra’s official support address.
Reporting a problem
To help us understand and reproduce it, please include:
- what you were doing, and what happened
- your device model and its operating system version
- the Paletra app version, once the app is available
- a screenshot or a screen recording, if you can
Feedback and ideas
Suggestions are welcome at the same address, info@paletra.net.
App availability
Paletra is not yet available on the App Store or on Google Play. When it is released, help with installing the app, signing in and managing your account will be published on this page.
Your account and your data
Instructions for deleting an account and the privacy policy will be linked from this page once they are published. Until then, you can send any privacy question to info@paletra.net.